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UX Research Software Market to Touch USD 0.439 Billion at 11.9% CAGR by 2030 | MRFR Report

Sep 29, 2023 10:00 PM ET

UX Research Software Market to Touch USD 0.439 Billion at 11.9% CAGR by 2030 | MRFR Report

Market Analysis 

The global UX research software market share will touch USD 0.439 billion at an 11.9% CAGR by 2030, as per the recent Market Research Future report. The UX research software market encompasses a range of tools and platforms designed to facilitate user experience research and usability testing for digital products and services. This market has witnessed substantial growth as businesses recognize the importance of enhancing user satisfaction and optimizing their digital offerings through data-driven insights and feedback gathered from real users.

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Key Players 

Eminent market players profiled in the global UX research software market report include

  • UserTesting (US)
  • Qualtrics (US)
  • Hotjar (Malta)
  • Lookback (California)
  • UserZoom (London)
  • Validately (New York)
  • Userlytics (California)
  • UsabilityHub (Victoria)
  • TryMyUI (California)
  • Woopra (San Francisco CA)
  • Usabilla (Amsterdam)
  • TechSmith (US)



Increase in Digital Activities to Bolster Market Growth 

In recent years, the way manufacturers & other market participants from many industries operate has been significantly impacted by digitization. Significant improvements have been made in supply chain management, marketing, product design, and research and development. The increasing use of digital techniques across the supply chain, particularly in marketing and user experience, has increased the market CAGR for the UX research software.

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Booming Online E-Commerce to offer Robust Opportunities 

The rise in popularity of the UX research platforms is directly related to the expansion of online e-commerce. E-commerce platforms provide clients convenience, choice, and financial advantages. Customers are gravitating towards online purchasing due to the increasing accessibility of the internet & personal mobile devices, which has increased the demand for UX research software to analyze consumer behavior. One prominent online shop, Amazon, for instance, has over one billion visitors each month.

Restraints and Challenges 

High Cost to act as Market Restraint 

The high cost, cyber-attacks, and network security issues may act as market restraints over the forecast period.

Market Segmentation 

The global UX research software market is bifurcated based on application and type.

By type, on-premises will lead the market over the forecast period.

By application, large enterprises will domineer the market over the forecast period.

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COVID-19 Analysis 

The COVID-19 epidemic has a wide-ranging effect on the market for UX research software. One way to look at it is that the greater dependence on digital platforms & remote communication during lockdowns brought to light the crucial role that user experience plays in sustaining consumer engagement and happiness. This encouraged companies to spend more money figuring out customer preferences and behaviors, which in turn increased demand for the UX Research Software solutions. The increase in demand for software solutions that could enable remote user testing & virtual usability studies was a direct result of the move towards remote work and virtual collaboration, which sped up the creation of new features and capabilities for the market.

On the other side, the pandemic’s impact on the economy led some companies to cut spending, which may have an impact on investments in software solutions, including that for UX research. In addition, delays in organizational priorities and supply chain interruptions may have delayed down the decision-making process for software acquisition. Overall, while the pandemic brought both possibilities and difficulties to the market for UX Research Software, its long-term effects underscored the necessity of user-centric design within an environment that is becoming more digital and remote-focused.

Regional Analysis 

North America to Head UX Research Software Market 

Due to the expansion of online commerce, the rising demand for user experience analytics, and the expansion of mobile marketing across all industry verticals in this region, North America currently dominates the market for user experience (UX) research software and will maintain this trend of dominance in the forecast period.

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About Market Research Future:

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